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How do I return something to CLIAwaived.net?

Your complete satisfaction is our goal. You may return any item shipped by testyourselfathome.com for a full refund for the cost of item (excludes freight), keeping the following in mind:

  • Item was shipped in error.
  • Item is returned to us in new condition with original packaging and accessories
You should return the item to us within 10 days of receipt with a copy of your original invoice. We'll also provide a refund of all shipping charges including free return shipping if your return item is a result of our error. In other cases, a return postage fee will apply.

If you have questions about a return please call us at 1-888-882-7739, or e-mail info@cliawaived.com. Once your return has been received, a credit or refund will be issued within 15 days and an e-mail confirmation will be sent. In your e-mail, please include your order number and the reason you want to return each item (choose one of the following):
 "M" - Received an item that was not ordered
"Q" - Item was damaged, defective, or missing parts
"T" - Item did not arrive in time
"O" - Other (please describe)

A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item(s).